Customer Service Hr Resume
This is a free Customer Service HR Resume example that covers objectives and tips to gets you the best job. This professional resume template with action words will help you in writing perfect CV for the desired Customer Service HR Job.
Customer Service HR Job Description
- Build the business, deepen relationships and increase targeted customers through execution of effective sales processes.
- Achieve monthly sales targets
- Grow the number of new relationships via cross selling and conversion of customer referrals, marketing leads and self generated leads
- Assess financial needs of the customers
- Keep updated and learn in depth the more complicated products offered by competition.
- Handle customer service. Deepen the relationship by inducing referrals.
Sample Customer Service HR Resume Template
Contact information
In this section you have to include your Name, current home address, Mobile telephone number, Landline telephone number and your personal email address which is currently used.
- Full name
- Present and permanent addresses
- Telephone numbers
- Email address
Professional or career objective
Your objective is the one that clearly underlines your aims and aspirations in that profession. For example a Management Graduate will have to write an objective which is concise and precisely speaks about his role that he wants to play in the Organization.
Sample Objective for Insurance Customer Service Resume
A management position, as a customer service representative or related position which offers key participation, immediate challenges, and career opportunity.
Career Achievements
If you have any major Career Achievements or any Appreciation then this is the section where they should be listed. For Example a Customer Service HR can add his/her career achievements like,
- Organized, produced, and filed daily and quarterly production reports.
- Recruited, trained, and evaluated potential employees.
- Received numerous letters of recommendation, and appreciation from customers, and management.
- Grew business from $8 Hundred thousand to $1.5 million in only first year.
Experience
Previous work experience plays an important role while applying for a Job and hence it should be well presented in the resume. Most of the questions during your resume will be related to the previous job that you had and hence you should be well prepared for it. You should begin with putting the name of the organization that you worked for, the duration of your work and the post or the designation at which you were working. After this, you can effectively place points in a bulleted format that talk about the responsibilities and the achievements that you may have achieved during your stay at the previous organization. The work experience of an experienced Customer Service HR applying for a job would look like,
Customer Service HR
LFR (Labor Finders of Rajasthan), Ajmer, 2006-Present
- Managed daily inquiries, verify employment, conducted interviews, analyzed credit reports, and schedule new employee training.
- Coordinated appointment schedules and resolved scheduling conflicts for Branch Manager.
- Mentored new employees on company objectives, business standards, and employee expectations.
- Successfully utilized turnaround management abilities to transform least profitable store to 2nd most profitable store in just the first year.
Customer Service HR
Covenant Transport, Jaipur, 2003-2005
- Responsible for coordination of Refrigerated Freight.
- Tracked and communicated with drivers via QuailCom Communications.
- Daily operations performed from AS/400 software.
Office Manager
Labor Rajasthan, Jaipur, 2001-2002
- Managed day-to-day operations for temporary labor staffing company.
- Negotiated projects, met with prospective clients, and reviewed prospective jobs.
- Reviewed employee performance: outlined expectations, instructed on proper methods, issued warnings, and where necessary, recommended proper disciplinary actions.
Accounts Representative
Vedanta Transport, Ajmer, 1999-2000
- Governed a fleet of 25 to 30 trucks constantly monitoring E.T.A.
- Responsible for inbound and outbound dispatch of freight.
- Handled time-sensitive freight, scheduled to meet aircraft for completion of delivery.
- Daily Operations performed from AS/400 software.
Education and Certification
The academic details need to be mentioned in a tabulated format with respect to the degrees or the courses that the candidate would have undertaken in the past. The latest degree or course comes first followed by the last completed course and hence forth going backwards. For example a Customer Service HR who has completed post graduation or graduation course is applying for a Job or to a company or an organization then his/her details would be like,
- B.Sc.
Sridhar College of Science, 1997
- MBA
Sridhar College of Science, 1999
Honors
If you have won any competitions national or international then they could also be highlighted here. For example a Customer Service HR could lay stress on any exams that he may have given or any seminars or conferences attended. If you are a part of any honorary society or any nonprofit organization then that could also be added here.
The honors and the activities section of a Customer Service HR would look like,
- Awarded by the management of LFR (Labor Finders of Rajasthan) for the contribution in increasing the customers and maintaining good relations with the customer.
- Member of Siddhartha Privileged Care and Relief Society.
References
The References are generally required so that your present employer can gauge you through the eyes of the people who you were associated with or have worked for. So your teachers or college professors’ details could be placed here. Or your past employer who you would have worked under can also be used as a reference. Ensure that the people whose names you enter know you well and do inform them that you are placing their names as reference because many companies call to confirm. For example the references section of a Customer Service HR could also look like,
Mr. Def
General Manager
LFR (Labor Finders of Rajasthan)
abc@iiijjkk.com
Salary Range of a Customer Service HR
- The average salary received is approximately Rs. 20000 per month. This works out to an annual pay package of 2.25 Lakhs to 2.50 Lakhs per annum CTC.
- The salary from an American perspective works out to be $7500 per Month.
Note: This salary may be variable and it may change from organization to organization.
Frequently asked Customer Service HR Interview Question
- Can you work a flexible schedule if needed and with proper notice?
- Are you interested in working overtime during peak periods?
- The hours for this shift would be __________________. Is this a problem for you short and long term?
- Are you ready for Saturday meeting or after work stress?
- What are you looking for in the way of pay? (new hire question only)
- I’d like to do a little role-playing now. A customer calls looking for their order. You find the order was cancelled by the distribution center, not customer service. The customer is already upset because his order is late. What do you tell them?
- One more role-playing activity. A team member is continually late, makes personal phone calls and rarely offers to help. You are overloaded and want her to help, but she doesn’t offer. What would you do?
- Define, in your own words, what benefits, if any, you see in working in a team setting?
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